Device - Driver Installation Wizard

A novice user called support, frantic that her new “device driver installation wizard” had disappeared mid-process. She described the scene: a pop-up wizard with a progress bar, a cartoon wand icon, and step-by-step prompts. Then suddenly—poof—it was gone.

The support agent asked calmly, “Did you click ‘Finish’ or ‘Cancel’?” device driver installation wizard

“…Yes.”

Here’s a quirky, true-ish story from the early 2000s tech support trenches: A novice user called support, frantic that her