A pause. Then the cheer returned. “Then we’ll see you in arbitration. Have a radiant day!”
A cheerful voice answered. “Digilite Customer Loyalty! How can we make you shine today?”
She hit publish and went to bed.
Twenty minutes later, her phone rang. The caller ID read:
She began typing:
Panic set in. She tried to delete her account, but a pop-up appeared: “You have outstanding contractual obligations. Please contact Digilite Support.”
“Hi Maya. We saw your review. We’d love to ‘resolve’ this. Please call our VIP Resolution line.” digilite reviews
She finally called the number.