That’s where come in.
Disclaimer: This post reflects general information about Ontario Works discretionary benefits as of 2025. Rules change. Always consult your local municipal service manager or a community legal clinic for case-specific advice. ow discretionary benefits
But they do exist for a reason. If your fridge dies and you have a child with insulin, that is an emergency. If you need steel-toed boots to start a job that will get you off OW, that is a good investment for the system. That’s where come in
Get everything in writing. And if one worker says no, ask to speak with a supervisor. Always consult your local municipal service manager or
| Denial Reason | Possible Workaround | |---|---| | "Not a basic necessity" | Show how the item is directly tied to job search, safety, or health. | | "You can get this from a charity" | Bring proof that the charity refused or has a long waitlist. | | "No budget remaining" | Ask when the next fiscal year starts (usually April 1) or if there is an emergency fund. | | "You didn't provide a quote" | Go get a written, dated quote. |