| | Negative/Neutral | |--------------|----------------------| | High quality of manufacturing (solid frames, precision cuts) | Sales process can be persistent or high-pressure (extended sit-down consultations) | | Efficient, professional installation teams (clean, punctual) | Pricing is above average for uPVC; positioned as premium | | Good aftercare and warranty fulfillment (10-year guarantee on frames and installation) | Lead times can be 8–12 weeks during busy periods | | Clear communication from project managers | Some complaints about minor finishing issues (sealants, trim) |