Tools Manulife «VALIDATED ✪»

Date: April 14, 2026 Prepared for: Internal Review / Stakeholder Analysis Subject: Overview of technological tools provided by Manulife Financial 1. Executive Summary Manulife Financial has invested significantly in digital transformation to enhance customer experience, streamline advisor workflows, and improve operational efficiency. This report outlines the primary tools available across Manulife’s core business lines: Individual Insurance , Wealth Management , Group Benefits , and Retirement . 2. Core Digital Platforms 2.1 Manulife Mobile App (Customer-Facing) The primary tool for individual policyholders and investors.