Surge Learning Extendicare [work] -

Extendicare staff rarely have time to sit at a desk for an hour. Surge Learning provides "micro-courses" that take 5 to 15 minutes to complete. A PSW can complete a module on "Handling Responsive Behaviors" on a tablet during a 15-minute break. This just-in-time learning fits the reality of shift work.

Surge Learning offers career laddering features. An Extendicare PSW who wants to become a Medication Administration Aide can see exactly which Surge modules they need to complete. By gamifying education—offering badges and certificates—the platform turns mandatory training into professional development. surge learning extendicare

For Extendicare, which operates dozens of facilities across Canada and the United States, the challenge has always been scale. Ensuring that hundreds of facilities remain compliant with provincial or state health codes while maintaining high clinical standards is a logistical nightmare. Surge Learning offers a digital antidote to that chaos. Before the integration of modern LMS (Learning Management System) technology, Extendicare faced the same hurdles as its peers. Paper tracking was prone to error; in-person seminars were expensive to scale; and staff working rotating shifts often missed critical updates regarding infection control or falls prevention. Extendicare staff rarely have time to sit at

For Extendicare administrators, Surge acts as a digital watchdog. The system automatically alerts a facility manager when a staff member’s CPR certification is about to expire or when a mandatory vaccine update is missing. This has dramatically reduced the administrative burden of manual audits, allowing directors of care to focus on patients rather than paperwork. This just-in-time learning fits the reality of shift work

Here is how Extendicare has leveraged the platform: